Responsible for leading a team of technical consultants, and for ensuring the quality services delivered in consulting engagements.  Drive continuous professional services process improvement and efficiency while establishing high standards for delivery quality.  Recruit and develop a team of best in class consultants and manage utilization goals to ensure performance against plan.  Contribute to client success and satisfaction through direct client engagement and indirect support.

Responsible for overseeing all aspects of product development, implementation, and support, for a data analytics provider, enabling cloud-based reporting and ad hoc analytic capabilities.  Collaborate with founding team members to define baseline product roadmap, while ensuring iterative enhancements are delivered in a timely fashion, and under budget.  Architect custom client data solutions, inclusive of predictive analytic models, data automation workflows, surveys, and scoring algorithms.  Partner with Marketing and Sales departments, to define product adoptability metrics, automate internal processes, and improve overall effectiveness.  Formulate and implement systems, policies, and procedures to maintain the integrity and scale of all critical data assets.

Founding member of business analytics company, providing data services to the SMB market.  Served as an individual consultant, helping customers deploy on-premise SharePoint 2013 instances, administer SQL databases, and deliver custom reports.  Envisioned, built and executed a strategy for a go-to-market business analytics offering, and all technical professional services activities.  Managed all internal reporting capabilities, and aggregation of financial and operational data.  Pioneered partnership with Actus Data, to deliver an analytics platform for the restaurant industry, integrating data from disparate systems, and providing cloud-based reporting capabilities.

Responsible for development and management of the primary sales reporting and analytics toolset, for a global SaaS and managed services provider, with $9b+ in global assets under management.  Defined and maintained global data management standards for client CRM tenants, for 90+ distinct accounts.  Architected the company’s primary Operational Data Store (ODS) to support ad hoc querying, and provide intraday financial reporting for data analysts.  Worked cross-functionally with Solutions Design, and PMO departments to implement custom client data solutions.  Responsible for hiring and developing analytics team, and training both direct and indirect reports on analytic strategies and tools.